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Adding watchers via email using the CC field

Nelson Jimenez Manio

Hi,

I have setup Jira to create a ticket via email. Can I automatically add watchers using the CC field when sending the mail to create the ticket ?

Regards,

Nelson

Accepted answers

darylchuah

Yes you can, provided the JIRA users must already exist in JIRA's userbase, and must have an email address.

There is a CC Watchers option that you can select when you creating a mail handler. For more information, please refer to this documentation: https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

All comments

darylchuah

Yes you can, provided the JIRA users must already exist in JIRA's userbase, and must have an email address.

Nelson Jimenez Manio

Is this available for all Jira Version ?

Nelson Jimenez Manio

Found it. thanks

darylchuah

Glad to hear that you found it Please vote and accept my answer. Thanks

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