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jira confluence link

shailesh ligade2

Hello,

I installed JIRA and confluence on the same server (different tomcat, different port).

Both have different url on https to server outside world

When I try to add JIRA issue in confluence I get application link not set error. However when I set that application link using outside url, it says it is not accessible, and if I set link using localhost:<port> (or http://10.xx:<port>) it says reciprocal link is not set (even though I did the same on JIRA side as well).

Both links are stating

Application Link 'XXXX' was created successfully locally but the reciprocal link was not created. Please review the configuration using the Edit option.

and

Application 'XXXX JIRA' seems to be offline. Click here to Relocate.

I even modified /etc/hosts with

10.xxxx localhost xxxx (conf outside url) yyyy (JIRA outside url). still it is not working

The links looks like

JIRA

NAME DISPLAY_URL Application_URL application

CONF https://xxxx http://10.xx:8090 CONFLUENCE

Confluence

NAME DISPLAY_URL Application_URL application

JIRA https://xxxx http://10.xx:8080 JIRA

Please advise.

Shailesh

Accepted answers

All comments

Nic Brough -Adaptavist-

You should never set localhost like that - it should always point to 127.0.0.1 and/or ::1 - you can break all sorts of parts of your operating system in interesting ways if you get localhost wrong. I'd put your hosts file back the way you found it as soon as possible.

But the rest of your experiments are fine, and you are pretty close - when you're linking the applications, you should always try to use the base url for the applications - i.e. the url on which you are going to be using them on.

You say "Both have different url on https to server outside world" - that's great - could you try using those urls in the application links? I am assuming those urls are the base urls you have set in the respective applications as well...

shailesh ligade2

Thanks Nic,

localhost or 10,xx:,port> has the same results.

The problem is when I try outside https urls, application says

No response was received from the URL you entered - it may not be valid. Please fix the URL below, if needed, and click Continue.

If I continue, it asks me consumer key, and access token etc. and not sure what to provide for all this.

If I use http://10.0.:<port> it does recognize https://<> as display name correctly (that's the base url set in respective applications)

Shailesh

shailesh ligade2

Hello,

This is still an issue for us. When I googled this, I saw that we have to have application links plugin installed on both JIRA and Confluence. Is that still true? Where do I get this plugin? I didn't find it in marketplace.

Also, do I really need to set oAuth first? I saw https://www.prodpad.com/2013/05/tech-tutorial-oauth-in-jira/ and it talks about having an RSA key. HOw can I generate one? and where it should be placed on each server?

This is very confusing...

Shailesh

Nic Brough -Adaptavist-

The application links addon is part of the standard installation of both applications and can't be removed (without hacking it out of the file system!). We probably need to check that you're on a recent version of Jira and Confluence. The problem is not the Oauth if I'm reading this correctly, the problem is that you can't reach the servers you need to from those systems. You need to fix that first, but I can't tell you why your server can't reach the targets

Chuck Burkett1

Just out of curiosity, are you logging your JIRA reports to Confluence or some other reason for it?

Bunty

Hi @shailesh ligade2,

Have you resolved this Issue?

If yes could you tell me how did you resolve?

Thanks,

Manikanta

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