JIRA 4.4 - osuser.xml ignored

Peter Peter23

I am using the same osuser.xml that has worked successfully in version 4.0 and version 4.3, but I imported my data and now I can't login to 4.4.

I am only testing 4.4 right now, so it isn't critical.

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Using the "reset" option, I was able to login, but I am missing JIRA Delegated Authentication Directory . I can't manually add it.

Penny Wyatt (On Leave to July 2021)

osuser.xml became obsolete in JIRA 4.3 when it was replaced with the User Directories configuration UI within JIRA.

When you upgraded successfully from 4.0 to 4.3, you probably would have put the osuser.xml into WEB-INF\classes for JIRA to pick up and convert as part of the upgrade process ( See http://confluence.atlassian.com/display/JIRA/JIRA+4.3+Upgrade+Guide ). From then on, the osuser.xml file is completely ignored and the external user configuration is stored in the JIRA database.

When you say you can't manually add it, do you mean through osuser.xml or through the UI? When you attempt to manually add it through the User Directories admin page, what happens?