Auto Restrict Ticket visibility

Antonio Smith

Hello,

We use Jira Server 8.1 and curious whether anyone has successfully automated ticket level security.

We have set up various security levels and update each ticket as they come in with the relevant security which is tedious and open to error.

1. Is it possible to auto restrict a ticket created by a specific registered user/reporter?
2. Is it possible to restrict tickets to any current and future watchers of a ticket? Have tried this and Jira doesn't allow you to add watchers so you need to remove the security level, add watchers and then re add the security which is not ideal.

If you have discovered any better ways of doing this so there's no reliance on someone to remember to update that would be amazing.

Brant Schroeder

@Antonio Smith 

I have used JSU an app that you can setup rules on your workflow to apply security on issue creation.  You can also use automations.  As for watchers I have used the Jira Watcher Field in the past which would allow you to add individuals to the watcher field which would sync with  the Jira watcher field.  The app is no longer supported so there is not way to do that anymore.  You would have to add a multi-user picker and add users to that to get them access.