Can we have another Search engine in JIRA Service DESK?

Question

Hello,

We would like to plug another Search Engine (ElasticSearch) for example for JIRA Service DESK Knowledge base feature in the customer portal search box?

Is that possible? Any help?

Thanks,

shihab · Answer

Hi Yassine,

This is currently not possible with JIRA Service Desk but we do have an open suggestion on our issue tracker: https://jira.atlassian.com/browse/JSD-143

You can vote for the issue and add your own suggetions as comments.

Thanks!

-Shihab