Custom field automation doesn't work

unknown

Hi All, i have 2 automations were i want the data of 2 customer fields to populate a result in another.  Unfortunately they do not seem to be working. Examples:

when custom field "Probability" is set to "4 - Very Likely" in a card with custom field "Severity" set to "4 - Severe", set custom field "Risk Index" to "16"

and 

when custom field "Effort" is set to "High" in a card with custom field "Impact" set to "High", set custom field "Effort/Impact" to "Major Project"

Would be very grateful if someone could point me in the right direction on them please.

Thanks,

Emma 

Felix_qq95eu

Hey @[deleted] - does the command log for these commands indicate anything as to why it's not working?

It's important to note that the rules you posted only trigger upon setting the custom field in the "when" clause ("Probability" for the first, "Effort" for the second). The next part of the command is a condition ( in a card with custom field "Severity" set to "4 - Severe"), so when the command triggers, that custom field needs to already be set.

So to trigger the "Risk Index" being set (to 16), you'd need to:

1. Set the "Severity" to "4 - Severe"
2. Set the Probability to "4 - Very Likely"

In that order