Cannot delete a user account from Confluence Server

Question

Hi,

In my confluence Server instance I see a user account which has no email address in its settings and I cannot delete/remove it.
The most I've been able to do is disable it.

It is also not a member of any group.

How can I remove this user account, which is holding up a server to cloud migration of a space.

Many thanks in advance.

Stephen French_nmhcpo · Answer

Hi Fabian,
Thank you for that, however, my issue is with Confluence Wiki and not Atlassian JIRA or is it the same methodology?

Fabian Lim · Answer

Hi @Stephen French

You will have to delete via the database.  Instructions can be found here: https://confluence.atlassian.com/jirakb/delete-user-from-database-in-jira-server-733937809.html

Regards.