nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How I can define different goals depending on ticket priority?

we are using JSD 2.5.9 , we would like to configure customized SLA with different goals

Please suggest us is there any suitable plugin for Customized SLAs (free or Paid)

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Mohamad Khalife

You can define multiple goals for each SLA in JSD, check "Setting up SLA goals" in https://confluence.atlassian.com/servicedeskcloud/setting-up-slas-732528967.html

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