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How can I add 2 different URLs in mails sent by JIRA?

Hello,

we re using JIRA 6.0.1 and I'd like to have in mails (e.g. on issue created)

a) one URL for internal use, e.g. http://jira1.mycompany.de:8080/browse/XXX-1374 and

b) one URL for external use by our clients, e.g. https://jira1.mycompany.de/browse/XXX-1374

How can I manage this?

Thanks in advanve,

Tobi

Accepted answers

All comments

Nic Brough -Adaptavist-

The easy part of this answer is the technical "how to change an email template" - https://confluence.atlassian.com/display/JIRA/Customizing+Email+Content

But, it won't work:

The email generated is a single block of text that is sent to multiple recipients. It is not generated for each recipient, and the template does not "know" who it is going to. So you can't construct an "if external user, use url1, else use url2" logic in it.
You can't run JIRA on two urls. It has a "base url". Everything refers to that. Even if you manage to use a comprehensive alias or rewrite trick in your web-server, your users will quickly land on the base url, and you have to use the base url for certain stuff to work correctly

Hi Nic,

thanks for the quick answer.

Without having read your link, 2 URLs in only 1 mail (template) would be fine for us.

Tobias

Nic Brough -Adaptavist-

Well, you can put two urls in, but one is functionally useless.

We have setup our Stash so it can be accessible via http://stash.com:7990 and https://stash.com. I bet it's possible with JIRA too (https://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache+using+SSL)

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