X-RAY: Xray Custom Fields Not Configured

Katerina Zhuravel

Hi! I can't view test details. I have a message: 

"Xray Custom Fields Not Configured

This section cannot be displayed because some required custom fields are not configured.

Please make sure this project is using an "Issue Type Screen Scheme" which contains the Xray Screen Schemes. In order for Xray custom fields to be editable, they must configured for this issue type's CREATE/EDIT screen".

I tried to set it up according to the instructions: http://confluence.xpand-addons.com/display/XRAY/Custom+Fields+and+Screen+Configuration, but it still doesn't work.

Please help, this is a critical problem.

Rogério Paiva - Xray Xporter

Hi @Katerina Zhuravel 

Please try the solutions described in this Knowledge Base article:

https://docs.getxray.app/display/ProductKB/%5BXray+Server%5D+Xray+Custom+Fields+Not+Configured

One of these solutions should fix this.

If you need further help contact Xray Support (http://Xraysupport.getXray.app).

Thank you.

Kind regards,
Rogerio Paiva [Xray Support Team]