Hi there,
Recently we have migrated back to Jira Classic project type (Company Managed). This was due to the lack the ability to use Advanced Roadmaps in combination with Next-Gen project type (I know this will be soon available soon by Atlassian). What we have right now is Jira Company Managed project in combination with Advanced Roadmaps. This Roadmap is being used to overview all our projects, see in what state we are and share them with all internal non-technical stake holders (e.g. CEO, management).
Our development team is using the following levels: Initiative > Epic > Tasks > Subtasks
- Our Initiatives are used for big ideas. In the Initiatives we write down our big goals related to one specific topic (for example: developing a new Analytics Tool). These big goals cannot be achieved in one single release, so we will split them into multiple smaller epics.
- Our epics are being used for clear projects with a start and a end. This means that the scope of these epics is very clear and we can plan on it. Inside the epic we will describe the scope. Also with non-technical descriptions so non-technical stake holders are able to understand what the epic/project is about.
- Inside the epics we manage our technical tasks. These are real technical tasks. Which means that non-technical stake holders should NOT see these tasks. It's only used by development team and technical project management.
- Inside this same epics we also have created a task type called Project Management. These tasks are being used to control the overview and progress of the epis/project. For example defining the period for testing, defining the period for development and planning the release date. These tasks SHOULD be visible by stake holders.
Our goal:
We would like to share our Roadmap with Non-technical stake holders. This means that we want to give them the ability to:
- see the overview of the epics on the roadmap (levels initiative > epic)
- be able to open those levels and see the descriptions to understand the projects
- not being bothered with any technical tasks
- do the project management type task to control steps of project
Our problem:
- Right now even if I filter out the technical tasks, you will still see them and be able to click on it. Is there a way how to hide the technical tasks in the roadmap?
- All stake holders need Jira account in order to see the advanced roadmap, no problem but soon we also would like to share this roadmap to external partners. Preferable without Jira account but are able to see and open the Initiative + epic + project management tasks. I know this might not be possible due to basic principles of Atlassian. But will it be possible then to hide the technical tasks (and not even allow them to open them, even when they have the deeplinks).
Hope someone can help me with some best practices in order to sharpen our proces! Thanks!
> Attached a screenshot of our set up: 
Kind Regards