Hello, the User Jria has no rights for startup-jira.sh How can i fix this. Greets Ralf

Ok, so again, the "permission denied" when you try the "ls -l /opt/atlassian/jira" means that the jira user does not have the right to read that directory. Assuming your jira user is the user with which you want to run Jira, then the most simple answer is to change the ownership of the jira installation and jira home directories so that jira is the owner of them. I do not know what you have set up for Jira's home (data) directory, so I can't give you a copy-and-paste for one of the two commands to run, but you need to: As root, run these two (while Jira is not running): * chown -R jira:jira /opt/atlassian/jira * chown -R jira:jira / As a worked example, one of my machines has a Jira installed like this: nic@machine:/opt$ ls -l drwxr-xr-x 14 charlie charlie 4096 Nov 29 2019 confluence drwx------ 20 charlie charlie 4096 Nov 19 06:26 data-conf drwx------ 14 charlie charlie 4096 Nov 19 06:31 data-jira drwxr-xr-x 15 charlie charlie 4096 Oct 12 2019 jira drwxr-xr-x 3 drone drone 4096 Nov 16 00:50 scripts Now, I run both Jira and Confluence as a user called "charlie", I'm showing you a slightly over-complex example because it helps a bit with context. You can see where the directories are for install and data for both systems here. If I wanted to run Jira as the Jira user, as you do, I would need to run (as root), these two commands (as the ones I've given above) * chown -R jira:jira /opt/jira * chown -R jira:jira /opt/data-jira

Hello, yes . Still no Permission Greets Ralf

I cannot tell, I do not know what you are getting when you try to run the commands as the right user. Could you try running my questions 1 and 3 while logged in as your "jira" user, as I asked before? What do they do?

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Jira User have no rights on startup-jira.sh how can i fix this

Ralf Thmas

Hello,

the User Jria has no rights for startup-jira.sh

Screenshot 2021-10-27 153933.jpg

How can i fix this.

Greets

Ralf

Accepted answers

All comments

Robert Wen_Cprime_

Your Jira user is the owner of /opt/atlassian/jira and everything below, right?

Nic Brough -Adaptavist-

You've probably either installed it as the wrong user, or you've run something as the wrong user, and it's changed the ownership or permissions.

This isn't really an Atlassian issue - the permissions on the files on your server are up to you, but I think you'll find that what ever you have done, you have ended up with files in the installation that have mixed ownership - probably scattered between "jira" and "root", as that's the usual culprit for this problem. The simple fix for this would be to run