Note able to open one of the issue in jira

Mugilan Sukumar_86k6ac

Hi Team,

 

I am not able to open one of the issue in jira, while i am trying to open it i am getting below error message, Kindly help me to resolve this issue. PFB the logs

 

io.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException

io.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
	at io.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:156) [atlassian-util-concurrent-4.0.1.jar:?]
	at io.atlassian.util.concurrent.LazyReference.get(LazyReference.java:116) [atlassian-util-concurrent-4.0.1.jar:?]
	at io.atlassian.util.concurrent.ResettableLazyReference.get(ResettableLazyReference.java:95) [atlassian-util-concurrent-4.0.1.jar:?]
	at com.atlassian.jira.issue.IssueImpl.getParentObject(IssueImpl.java:1030) [classes/:?]
	at com.atlassian.jira.security.WorkflowBasedPermissionManager.addParentPermissionsIfSubTask(WorkflowBasedPermissionManager.java:254) [classes/:?]
	at com.atlassian.jira.security.WorkflowBasedPermissionManager.workflowPermissionCheck(WorkflowBasedPermissionManager.java:200) [classes/:?]
	at com.atlassian.jira.security.WorkflowBasedPermissionManager.workflowPermissionCheck(WorkflowBasedPermissionManager.java:172) [classes/:?]
	at com.atlassian.jira.security.WorkflowBasedPermissionManager.workflowPermissionCheck(WorkflowBasedPermissionManager.java:137) [classes/:?]
	at com.atlassian.jira.security.WorkflowBasedPermissionManager.hasPermission(WorkflowBasedPermissionManager.java:83) [classes/:?]
	at com.atlassian.jira.security.ApplicationRequiredPermissionManager.lambda$hasPermission$1(ApplicationRequiredPermissionManager.java:76) [classes/:?]
	at com.atlassian.jira.security.ApplicationRequiredPermissionManager.checkUserHasApplicationOrFalse(ApplicationRequiredPermissionManager.java:187) [classes/:?]
	at com.atlassian.jira.security.ApplicationRequiredPermissionManager.hasPermission(ApplicationRequiredPermissionManager.java:76) [classes/:?]
	at com.atlassian.jira.security.PublicAccessPermissionManager.lambda$hasPermission$1(PublicAccessPermissionManager.java:80) [classes/:?]
	at com.atlassian.jira.security.PublicAccessPermissionManager.checkPublicAccessEnabledOrDelegate(PublicAccessPermissionManager.java:193) [classes/:?]
	at com.atlassian.jira.security.PublicAccessPermissionManager.hasPermission(PublicAccessPermissionManager.java:80) [classes/:?]
	at sun.reflect.GeneratedMethodAccessor1767.invoke(Unknown Source) [?:?]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_275]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_275]
	at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:38) [classes/:?]
	at com.sun.proxy.$Proxy25.hasPermission(Unknown Source) [?:?]
	at sun.reflect.GeneratedMethodAccessor1767.invoke(Unknown Source) [?:?]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_275]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_275]
	at co

Nic Brough -Adaptavist-

Are there more errors further down?  Jira does tend to throw out a lot of them as they cascade through the code and it's usually the last one that is the most useful.

It is looking like there's a problem with a field or app function rendering, but we'd need to see the rest of the errors to be sure.