Unable to restore Confluence backup

Estee Advisors

We are uanble to restore backup . Giving error

 

Setup Restore Progress

Importing Data

Time Elapsed:	1 minute, 26 seconds
Time Remaining:	22 minutes, 33 seconds (estimated)
Completion:	6% complete

Import failed. Check your server logs for more information. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: Unsupported character found in content: 􍘺

Kishan Sharma

Hi @Estee Advisors 

Have you checked the errors in <HOME-DIR>/log/atlassian-confluence.log ? Please check if the error matches with the one mentioned on this KB article, if yes, then you can try the workaround mentioned on it.