After upgrade from 5.0.1 to 7.17.0 The database, as currently configured, is not accessible.

Tim Tvrdik

After successfully running the installer to upgrade from 5.0.1 to 7.17.0 we see the following message after starting up Bitbucket:

 

A fatal error has occurred

The following problem occurred, which prevents Atlassian Bitbucket from starting:

• The database, as currently configured, is not accessible.

Nic Brough -Adaptavist-

I'm afraid that really does mean what it says - the connection you have configured for the database points to a database that it can't get into.

Check the bitbucket config file (bitbucket.properties under <bitbucket home>/shared) contains the right host, user, password and so-on, and that the connection settings can be used to connect something else to it (like a command line tool)