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We need help to configure a backup server for confluence server

Operations Supervisor Jira 2

Hi,

We are installing a backup server to have Confluence ready in case the primary server fails, but during the installation a license ir required. What would be the suitable way to do this installation? We cannot see a developer license in the actions of our license page.

Thanks

Accepted answers

Kishan Sharma

Hi @Operations Supervisor Jira 2 Only a technical contact for your commercial/academic license is able to create a Developer license. Please refer this article fore more details. I will also suggest you to raise a support ticket to Atlassian Support for faster resolution to your query.

All comments

Kishan Sharma

Nic Brough -Adaptavist-

For a standy server, you are usually expected to use a "developer licence", which comes with your main licecnce and is intended for exactly what you're doing, alongside development, test work and in fact, every other use you might have for a non-production copy of, or supporting version of, your main server.

However, your licence has expired, so you do not have access to it. If you renew your licence, you'll be able to get a developer licence.

Without that though, you are a bit stuck - you can't get evaluation licences any more. I'd raise a support request with Atlassian if you really need to get this going.

However, you also need to bear in mind server is going away - in 18 months, your system will be unsupported no matter what, so I'd actually be questioning why you're trying to build backup services for something you need to be sunsetting.

Operations Supervisor Jira 2

Hi,

I am using a technical contact but I cannot create that kind of license. Could anybody help with this? Atlassian doesn't give us support as we have a starter license.

Thanks

Kishan Sharma

Ah ok, Atlassian Starter Licenses do not include free Developer Licenses, If you need a development environment for your Starter License you will need to purchase an additional Starter License, unfortunately you are out of options here.

Operations Supervisor Jira 2

But if my primary server fails, I expect we could re-use the same license, or they should give a new license for a new server.

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