"The Gadget Dashboard bundled plugin is not available. To ensure the Gadget Dashboard plugin is enabled, please contact your JIRA administrators . If you think this message is wrong, please contact your JIRA administrators. " This is the message I get after installing JIRA on a Linux box (none root account). What to do next?

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can't log in to JIRA after install

J.F. Beute

"The Gadget Dashboard bundled plugin is not available. To ensure the Gadget Dashboard plugin is enabled, please contact your <a href="/secure/ContactAdministrators!default.jspa">JIRA administrators</a>.

If you think this message is wrong, please contact your JIRA administrators. "

This is the message I get after installing JIRA on a Linux box (none root account). What to do next?

Accepted answers

J.F. Beute

I was confused by some of the requirements. On one page it states JDK 1.6 or higher while on another page it indicates JDK 1.7 isn't supported. I had accidentally installed the 1.7 version and this created all the problems. Installing JDK 1.6.0-26 solved my problems.

All comments

Nic Brough -Adaptavist-

Read the application log file - what does that say?

J.F. Beute

The first error in cataline.out is:

2011-08-15 13:02:35,881 http-8080-3 INFO anonymous 781x45x1 9s5f9 10.206.21.28 /secure/SetupDatabase.jspa [atlassian.plugin.loaders.ScanningPluginLoader] Plugin Unit: /mds/atlassian/application-data/jira/plugins/.bundled-plugins/jira-ical-feed-1.0.1.jar (1311567502000) created
java.lang.ArrayIndexOutOfBoundsException: -31163
at aQute.lib.osgi.Clazz.parseClassFile(Clazz.java:213)

After a lot of other reported problems:

2011-08-15 13:07:40,013 http-8080-3 INFO anonymous 786x61x1 9s5f9 10.206.21.28 /secure/Setup.jspa [atlassian.plugin.manager.DefaultPluginManager] Disabling com.atlassian.oauth.serviceprovider
2011-08-15 13:07:40,013 http-8080-3 ERROR anonymous 786x61x1 9s5f9 10.206.21.28 /secure/Setup.jspa [atlassian.plugin.manager.PluginEnabler] Unable to start the following plugins due to timeout while waiting for plugin to enable: com.atlassian.streams.core,com.atlassian.streams.actions,com.atlassian.support.stp,com.atlassian.oauth.admin,com.atlassian.oauth.serviceprovider
2011-08-15 13:07:40,109 http-8080-3 INFO anonymous 786x61x1 9s5f9 10.206.21.28 /secure/Setup.jspa [atlassian.plugin.loaders.ScanningPluginLoader] No plugins found to be deployed
2011-08-15 13:07:40,112 http-8080-3 INFO anonymous 786x61x1 9s5f9 10.206.21.28 /secure/Setup.jspa [atlassian.plugin.manager.DefaultPluginManager] Plugin system started in 0:01:05.342

Penny Wyatt (On Leave to July 2021)

It sounds like some of the bundled plugins might be missing. These plugins are shipped in a .zip file and are expanded into JIRA_HOME on startup. Could you please have a look in your JIRA_HOME/plugins/.bundled-plugins directory and see if there are any atlassian-gadgets-*.jar plugins there?

Please also check that the user that JIRA is running as has full read/write permissions to JIRA_HOME and its subdirectories. If JIRA has been previously run as a different user, these files may not be accessible.

The stack trace for the ical plugin is unrelated - https://jira.atlassian.com/browse/JRA-24499

J.F. Beute

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