Confluence is not working on https port 8443

Question

Hi there,

I'm trying to use an SSL  certificate for confluence. I've done exactly the same thing that is mentioned in confluence documentation. I've used a valid certificate and have changed the server.xml and open the port on the firewall, but the problem is tomcat isn't listening to port 8443!!!

I appreciate your help.

Kishan Sharma · Answer

Welcome to the Atlassian Community @Robert Zehmeister

Assuming that you are using windows server - can you share the output of netstat -na | find "8443" command?

Bill Bailey · Answer

These kind of configurations are always fun. Did you also complete Steps 4 and 5 listed on this page:

https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html

If you are behind a router, you may also need to configure port forwarding for 8443 as well.

Good luck!