Service Management Queues are missing (or disappeared)

Question

Queues Message: You have no queues & You may want to create a queueDescription:  suddenly jira service desk queues disappeared and when try create a new queues also not appeared and the same issue as attachedTroubleshooting: AS per the below jira software support knowledge base link we did all the recommended steps and still the same issueURL: https://confluence.atlassian.com/jirakb/service-management-queues-are-missing-or-disappeared-1072212462.html          https://confluence.atlassian.com/jirakb/jira-service-desk-queues-return-empty-page-820117845.html

Brant Schroeder · Answer

What changed?  Did you do an upgrade, install new apps, update apps?

Mahmoud Korayem · Answer

Yes,

Brant Schroeder · Answer

@Mahmoud Korayem Did you check your JQL queries for errors?

https://confluence.atlassian.com/jirakb/jira-service-desk-queues-return-empty-page-820117845.html