search for jira issue with title "CLS-S-OG2-AP06 offline"

Chris

Hi,

I know the difference between the different search options provided in jira.

Search syntax for text fields | Jira Software Data Center and Server 8.19 | Atlassian Documentation

 

One of my users was looking for a ticket, but he didn't knew the exact name. He only remembered part of the name of the asset: "CLS-S-OG2".

We tried different search strings, but non was successfull.

• CLS-S-OG2-AP06*
• CLS S OG2
• CLS-S-OG2*
• *CLS-S-OG2*
• ...

Only if you search for the exact string of the title "CLS-S-OG2-AP06 offline", the search is successfull.

 

How do I need to search for this ticket, of I only remember part of the title?

 

Any help is very much appreciated.

 

take care,

Chris

 

Chris Thomas

Do you mean just typing in the search box? That's always been hit or miss for me.

Try the following JQL:

project = "XXXPROJECTXXX" AND summary ~ "CLS-S-OG2"

You can also change summary to description.