Hello Everyone !,
When I'm doing a search through the search filter to seek for ticket/issue and order by status.
Example.
My Query: project = "Test Project" AND status in ("In Progress", Open, "On Hold") ORDER BY status ASC
The Result: Open, In Progress and On Hold
My expect result: In Progress, On Hold and Open
Is the search function looks those statuses in key id instead of alphabet? Because when I check on the View Statuses page, I found those key ids as follows:
- Open has id key = 1
- In Progress has id key = 3
- On Hold has id key = 10002
Would it be possible to arrange a result of status by using alphabet?