Can I default users in ICTIME reporting?

Question

I am a Project Manager monitoring time for chargeable and non-chargeable projects. I check daily that my staff are logging their time correctly.

Since we added the JIRA Helpdesk Plug-in, new users registering with the Helpdesk are appearing in my list of users, these are mixed in with internal staff.

Is it possible to:

1) Pre-set filters in a similar way to the dashboard for JIRA so that I can run an enquiry/report for the sub-set I am interested in?

2) Flag external users in the configuration in some way so that they do not appear?

Thank you for your help.

Anthea Shaw · Answer

Thank you Tobias, I have just added another question regarding Reporting, if you would be so kind as to have a look at that also?

Tobias Reibling1 · Answer

Anthea, This feature is scheduled for 4.4. or 4.5, i.e. end of August or October (not binding).

Best regards, Tobias

Anthea Shaw · Answer

Tobias,

Thank you for your response, do you know when this is scheduled for and which release we should be looking out for?

Kind regards

Anthea