Does Jira has an interface for automating ticket creation?

Benjamin F. Zhou

Greetings..., This must be a trivial question for the experts.... please bear with me.

we need to create one Jira ticket for every TSL certificate that is expiring and need renewal. We have a cron job on Linux that identifies certificates that are to expire within 100 days. But right now, we have to look through the output and manually create a ticket for each of them. Since we have about 100 of such every month, it has become a tedious job. 

Is there an interface of sort to automate such ticket creation? If yes, which is most likely, would an expert please point me to the right documentation?

thanks a lot

Fabian Lim

Hi @Benjamin F. Zhou

Yes this is possible.  We use API calls from other systems to create tickets automatically.  

Here is the REST API documentation: https://developer.atlassian.com/server/jira/platform/rest-apis/ 

Regards