I was lucky enough to receive a voucher for the new "Managing Jira Service Projects for Cloud" certification. At the same time, my JSD certification (specifically "Atlassian Certified Jira Service Desk Administrator" (ACP-JSD/ACP-400) is due to be suspended at the end of next month (October 2021) and expire in January 2022.
To keep my ACP-400 valid, would obtaining the new certification be sufficient? Or would I still need a badge?
Noting the warning at the top that content would be outdated, https://community.atlassian.com/t5/Training-Certification-articles/Maintaining-your-Atlassian-Certifications-in-2020/ba-p/1262315 seems to suggest one of:
Cheers, Jimmy
@JimmyVanAU , great question!
Yes, once you earn your certification in Managing Jira Service Projects for Cloud, it will extend your Jira Service Desk Administration credential from the date you earn the new JSM Cloud certification.
Best Regards,
Atlassian Certification Team
Wow! Sounds great! 🤩
Awesome news, thanks for letting us know Julia 😀
Update - ACP-420 does not extend ACP-400.
Raised a support ticket with Atlassian to confirm (having earnt ACP-420 and waiting 24 hours). Was directed to
https://university.atlassian.com/student/activity/836788-maintain-your-certifications#acpjsd-jira-service-desk-server-administrator-9
which doesn't include ACP-420 Managing Jira Service Projects for Cloud
Hi @JimmyVanAU , you're correct, the extension is not automatically reflected. There's a bit of extra complexity for Atlassian to handle here, due to how retirement dates work in the system, but the bottom line for you is this:
Thank you for your patience!
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