Hi, I have a similar problem, how can I raise a new ticket? Do all request need to be in the public forum?
Hi @Valerio Chang,
Thank you for reaching out to Atlassian Community!
The ticket creation depends on your role and your Cloud plan.
If you are a site administrator or a trusted user of a Standard or Premium Cloud site, you can raise a request on support.atlassian.com/contact.
In case you are not an administrator or you are using a Free site then you will be redirected to community where we can help you.
With this said, if you are using a Free site, feel free to let us know more details about the issue you are facing, so we can proceed with the fix.
Kind regards,Angélica
I am trying to transfer the site
- https://gearset-cse.atlassian.net/- https://gearset-clean-se.atlassian.net/
to my organisation
Both getting the "Failed to perform action at this time. Please try again later." error, can you help unblock the transfer? Thanks!
Hi Valerio,
I removed what was blocking the transfer and it should work now.
Please, take your time to test and let us know how it goes.
Thank you so much!
To whom it may concern,
In my organisation we are having the same issue, we have tried to contact you via email on several occasions, however, we still haven't heard back from your support team.
''This feature is unavailable for your organization. To transfer your products to another organization, contact support and raise a ticket under the category Technical issues and bugs.''
The objetive is transfer the product to the other domain:goguest-easygoband to easygoband
Can you possibly help us? Thank you in advance.
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