Is there a way to quickly sort based on a column value? I see that you can quickly sort either descending or ascending alphabetically but that seems to be it. My use case is that I would like to see all tickets ever submitted where the reporter = "John Doe" I know I could create a separate queue for this view but what if I want to search for all where reporter = "Jane Doe"? Certainly can't create a queue for every person who has ever reported a ticket (would be hundreds for us).
This seems like it should be simple enough. Am I missing something?
