How to send automatic email for non Jira users ?

IT MayaHTT

Hi !

We are trying to find a way to send automatic emails for non Jira users ? We already disabled automatic accounts creation for external users when they try to submit an issue, but we'd like to send a notification email to inform them to deal with our support directly and if possible another email to inform us. Our policy, no JIRA account no Issue created.

Thanks in advance

Jonathan

Bhushan Nagaraj_ae5psb

Hey Jonathan,

Have you looked at the https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui addon to see if it provides the features you are looking for?