nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Plugins/servlet/.......

Mando Gu

Jira version 8.13.7 is my version and I'm running into an issue where none of my pages that require plugins are functioning.

More specifically, when trying to raise a request, it gives me the oops 500 error and that's as far as it goes. Furthermore, when I try to go into the project settings of any of my pages, the page just hangs there and doesn't go anywhere else.

I've turned on debugging for "plugins" and can't find a whole lot that catches the eye to tell me. I'm no expert by any means, so if I'm asking the wrong questions, please let me know and I can adjust.

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Dirk Ronsmans

Hi @Mando Gu ,

I'm guessing you mean Jira here and not Confluence (going by your tags on this question).

Did you recently upgrade your system to a new version (or any of the plugins) or did this just start happening out of the blue?
Does this also happen with other users or only you?
Did you try a different browser to be sure?

For Jira I'd suggest disableing all plugins for a moment and seeing if that helps, if so you can enable them one by one to see if any specific plugin is causing an issue.

Mando Gu

Another coworker did upgrade our confluence, jira and crowd after the latest major vuln a few weeks ago. I'm not expert and I'm just starting to delve into this so forgive my incorrect tag.

I don't think he updated the plugins, just the JIRA and Confluence versions.

It happens to everyone

We've tried Chrome/Edge/Firefox to no avail.

Mando Gu

@Dirk Ronsmans Do you recommend I reinstall? Unbeknownst to me, I suppose this part of the installation breaks all else with it, from voting to project configuration so it's crucial. I checked to see if it was firewall traffic just in case and verified all is working through my firewall and wireshark, in the event it was network activity.

Dirk Ronsmans

@Mando Gu if you were to reinstall the same version I doubt you would see much change.

A first thing for me would be to go to "manage apps" and see if any of them still need updating and/or try to disable them all first to see if they have an impact on the environment.

Lot's of these apps interact heavily with the entire system so they could be wreaking havoc on your system if it's a defective/old version

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