Wrong list of issues and numbers when copying in structure

Liane Lahr

I copied a folder including automation in a structure. Nevertheless, it is the same insert Query and grouping and sorting the issues and calculated numbers are in the original folder correct, but not in the copied folder. There is added a list of "not an issue" issues. Why?

When creating a new folder and adding insert, group, sort everything works fine.

What is wrong when copying?

Hope to find help. Thx in advance.

Yulia Barbash _ALM Works_

Hello @Liane Lahr!

Yulia from ALM Works is here.

"Not an Issue" appears when you are grouping by an issue Field on a level in your hierarchy that is not comprised of issues (other folders, Sprints, etc).

Could you elaborate on how you are copying the folder in question?

• copying just the folder
• copying the folder and generators
• copying the folder, generators, and issues
• etc

Also, it would be helpful to understand if you have any generators at the top level of your structure that are applied to all of the folders.

The more information about the generators and how your structure was built the better!  If at any point you feel uncomfortable sharing specific information about your structure here, you can always contact our support team directly via an email to support@almworks.com or portal support.almworks.com.

Best regards
Yulia Barbash
www.almworks.com