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related issues

Olga Drewitz

I am struggeling to get some specific relation.

Set-up: two different jira instances ( I think they are self hosted on a server)

What I want: get all the links of a ticket in one of the instances, there are also links between the two different jira instances

I tried to get the information via the linkedIssues, but only the tickets in the same jira instance appear. (I tried much more, but actually I am not getting to a solution).

Does anyone had a similar issue and had a nice solution?

Accepted answers

Matthias Gaiser _K15t_

Hi @Olga Drewitz

welcome to the Atlassian Community.

Am I assuming correct that you're trying to get all the links of a ticket via the REST API?

If yes, you'd not only need to look at the linkedIssues. These will only contain links to issues inside this Jira instance.

To get links to other Jira or Confluence instances or simply web pages, you'd need to have a look at the remote links with a GET call to /rest/issue/{issueIdOrKey}/remotelink.

Does this help?

Cheers,
Matthias.

All comments

Matthias Gaiser _K15t_

Hi @Olga Drewitz

welcome to the Atlassian Community.

Am I assuming correct that you're trying to get all the links of a ticket via the REST API?

If yes, you'd not only need to look at the linkedIssues. These will only contain links to issues inside this Jira instance.

To get links to other Jira or Confluence instances or simply web pages, you'd need to have a look at the remote links with a GET call to /rest/issue/{issueIdOrKey}/remotelink.

Does this help?

Cheers,
Matthias.

Olga Drewitz

Hi @Matthias Gaiser _K15t_ ,

thank you for the quick response. It helped me to understand my problem. I am actually using Python, but it has the same functionality.

Cheers,

Olga

Matthias Gaiser _K15t_

Great to read that, Olga.

As a little note for your future use of the community platform: You can directly reply to my post instead of posting a new answer. This way, there can be multiple answers to questions with some feedback to every single one.

Olga Drewitz

That is right, I haven't realized that and will do it the next time :-)

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