Can I report on KB Articles in 7.4?
I'm not seeing any options.
Hi @Gina Sabella ,
what exactly are you talking about when you say "report on KB articles" ? Could you please share a screenshot maybe of what you're trying to do, or describe what is not working ?
Many thanks,
--Alexis
Yeah, this is unclear from the question.
I would like to create a monthly report that shows me how many Knowledgebase Articles were created, updated, and/or retired
Thanks!
You can use REST API to create reports on your articles created/updated/expired etc. Refer this thread for other solution which can be achieved using labels.
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