Two days after upgrading to 7.4.11 confluence does not start

Question

Hello.

We upgraded from 7.3.1 to 7.4.11 on Saturday but today Confluence server went down and now we are no able to get access to it. (connection refused).

I can see this message in the logs:

07-Sep-2021 09:40:53.512 SEVERE [https-jsse-nio2-443-exec-4] org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor.failed Socket accept failed
java.io.IOException: The specified network name is no longer available.at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source)
at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)Kind regards.

Eric Louis_2a67p7 · Answer

A server reboot did the trick for me too after upgrading from 8.5.5 to 8.5.8.

Ignacio Sola · Answer

Hi @Alexis Robert , thanks for so prompt response. Your answer make sense to me, I'll try to check it before if it happens again.

I managed to run Confluence after a server reboot. I wonder if Confuence was faster than the "other" deamon :-)

Kind regards.

--Ignacio

Alexis Robert · Answer

Hi @Ignacio Sola ,

I would have a look if there are old Confluence processes running on the server maybe, as the error says that the port used by Confluence is already in use.

Have a look if you're able to check at the port used (usually something like 8090 or 8080) and if it's free on the server.

Let me know if this helps,

--Alexis