Confluence will not start up because the build number in the home directory doesn't match db

Question

Hi:

We are having this error after 2nd upgrade of Confluence from 7.4.0 to 7.4.11:

Confluence will not start up because the build number in the home directory [8401] doesn't match the build number in the database [8402].

After 1st upgrade attempt I thought I encountered error and I upgraded Confluence again with original confluence_data folder

After 2nd upgrade I could make Confluence run but it gave me above error message. I don't have backup of confluence_data. It remains the original one.

How can I fix this build number problem? Fixing bulid number in confluence_data\confluence.cfg.xml doesn't help though.

Nic Brough -Adaptavist- · Answer

I think this question has been asked because a failed upgrade, noted before in https://community.atlassian.com/t5/Jira-Software-questions/Effect-on-database-when-migrating-from-7-4-x-to-7-4-11/qaq-p/1792189

Kurt Klinner · Answer

@JAMES LIN

Hi James

welcome to the community. There is a KB article available at https://confluence.atlassian.com/confkb/confluence-will-not-start-up-because-the-build-number-in-the-home-directory-doesn-t-match-the-build-number-in-the-database-after-upgrade-376834096.html that you should have a look to.

Let me know how it goes

Cheers

Kurt