Hi all,
is there a way to force the customer to fill the Service Management form in a given order. Like:
the second field is only selectabel after the first one is selected, aso?
Thanks in advance
Marco
Yes!!! it's really simple. Just open project settings then go to request type. Open that request and open request form.
Go down and select required to "yes"
but that won't make it a dynamic form..
Hi @Marco Hasenfratz ,
This can be achieved but will require some development/apps.
An addon that could do this for example would be Scriptrunner. You can use the Behaviours of that to make fields on the request form read-only/visible when another field is changed/entered.
Another one could be ProForma (which was recently acquired by Atlassian) which can create dynamic forms where you can manage them without scripting.
I would suggest looking towards either one of those apps.
out of the box you won't be able to do this.
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