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Stop customers from being added as approvers manually

Monica Yost_f5of5d

Hi I am trying to prevent customers from being added manually as approvers to projects that they are not even customers on ?

We have multiple projects which are security sensitive , when you create your own change request you have to manually add the approvers and an analyst accidentally added a customer of the same name . How can we stop this from happening?

Accepted answers

Jaime Capitel

Hi @Monica Yost

You probably have to build a customization that blocks wrong customer approvers. A validator would perhaps be possible without using a script or add-on.

But then, if you're already using any good workflow management add-ons, those will give you extra options and their support may be able to help quite fast.

All comments

Jaime Capitel

Hi @Monica Yost

You probably have to build a customization that blocks wrong customer approvers. A validator would perhaps be possible without using a script or add-on.

But then, if you're already using any good workflow management add-ons, those will give you extra options and their support may be able to help quite fast.

Monica Yost_f5of5d

Thanks Capi

If I was to use a validator do you know how How would proceed as I do have this plugin ?

Jaime Capitel

Which plugin specifically?

Monica Yost_f5of5d

We had the

Jira Misc Workflow Extensions

It seems its expired , but if I was to get this back would it be the right plugin to help with this issue?

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