Jira instance cleanup

Question

Hi everyone. Our Jira instance consists of nearly 1800 projects. Obviously some are obsolete and no longer used, but, yes, they take up disk space (especially the attachments) and enlarge the Jira index, negatively affecting the performance of the instance.
From corporate services we are considering an option that allows us to historicize these projects in the following way: export them to a format that allows their recovery in case it is necessary once they have been deleted from the instance. Is this possible?
We are open to other possible methods, as long as we do not lose the information.

We are working with Jira Software 8.13.3.

Regards,

Pedro

Pedro Gago · Answer

Thanks for your asnwers.

We have tried to export / import projects with Configuration Manager and it did not work correctly. I do not know the cause, maybe we have a large instance with many addons (some of them own). And the XML Backcup has never worked well for us either, so we discard these two options.

So we will have to choose to create a backup instance that is not editable or to export the information of the tickets to text seems to be.

Regards,

Juan José Marchal Gómez · Answer

Hello @Pedro Gago ,

I think the best solution is save a virtual server of your instance. Save it as backup.

Make sense?

Best regards.

Michael Andolfatto_a62ntx · Answer

Hi @Pedro Gago ,

The easiest solution would be to change your Server license into a Data Center license which has project archiving natively built into it. I understand this is not always an option due to the cost however, so for an offline archive like the one you describe, it would come down to one of two methods:

1. Take a full backup of the instance and then delete the unneeded projects from within the application. If one needs to be restored in future, it can either be imported into a temporary instance where the information is accessible or else merged back into the main instance using a plugin such as Configuration Manager.

2. Export only the issues and remove the attachments from the data directory. Both could be re-imported again at a later date, though there may need to be some manual reconfiguration if so.

In both cases, be sure to test first. Especially in the case of plugins, there can always be unexpected behaviours.