Website is stuck on Admin maintenance mode. Can't access Admin area to turn it off.

Question

I'm working on a website which is based on AutoPrint software knowledge base.I Logged in as an administrator and turned on the Admin maintenance mode. Now I can't access the admin area to turn in off. Is there any way to turn of the admin maintenance mode? Looking forward to your response.

Thanks IA.

Nic Brough -Adaptavist- · Answer

Ok, we'll need to explain the basics.

Confluence is an Atlassian product, it is a wiki, often used for documentation, but easily used for anything where you need to write stuff.

autoprint.atlassian.net is a Cloud service that includes a Confluence installation (the /wiki gives away that we're looking at the Confluence part).

Confluence does not have an "admin maintenance mode"

So, what we need to know before we can begin to help you is what you mean by "admin maintenance mode".  What are you seeing on autoprint.atlassian.net/wiki that is telling you the Confluence system is in this mode?

Cap Law · Answer

I have given a link about this product and its overview so that you or someone can understand the problem. it says AutoPrint.Atlassian I don't know if its really based on atlassian or not. I'm just trying to solve a problem.

Nic Brough -Adaptavist- · Answer

No, I have less access to it than you do.

This Community is a place for people to talk about Atlassian stuff, most of us are users of one or more products, there's a smattering of Atlassians, but we are not support and don't have access to other people's stuff.

We can try to help, but that does mean needing clarity on what the problem is.

So, this is an Atlassian system, it's a Cloud Confluence, but that really does not have "admin maintenance mode".  You'll need to explain what the problem is, and what you mean by "admin maintenance mode" if you want our help.