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How to migrate projects to Cloud?

CEx Computer Expert

Hello,

14 days ago, our license expired and we decided to migrate to the cloud.

At the moment, we are using an evaluation license for migration purposes.

Unfortunately, it seems we are not able to migrate the project we are using on our self-hosted instance (v8.13.0) to the cloud.

The Project won't show up for selection.
What are we missing for migrating our data to the cloud?

Accepted answers

Nic Brough -Adaptavist-

How are you trying to do the migration? Does your account have the permission to read the project (browse project permission)?

All comments

Nic Brough -Adaptavist-

How are you trying to do the migration? Does your account have the permission to read the project (browse project permission)?

CEx Computer Expert

Hey @Nic Brough -Adaptavist- ,

we are using the "Jira Cloud Migration Assistent".

I'm logged in with the default systemadmin, which initially created and modified the project.

When creating a "new Migration", I'm not shown any projects for selection

Maybe the ProjectType is incompatible with the cloud project-templates?

Nic Brough -Adaptavist-

The project type is not the problem - all server projects are company-managed projects in Cloud-speak and the templates used to create a project are irrelevant.

The usual reason JMCA doesn't list a project for import is that the user in use for the migration cannot see the project. Note that administrator rights and who created the project are utterly irrelevant, all that matters for project visibility is the permission to see the project (in the project permissions)

CEx Computer Expert

@Nic Brough -Adaptavist- ,

okay, thanks for clarifying.

Actually, I'm using the "Default Permission Scheme".

In this Scheme, the group "jira-administrators" are allowed to do anything.

And as you can see, the systemadmin is a member of the jira-administrator group.

So why still can't see the project during migration?

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