In Jira, based on a custom field value, would like display users in other field

Question

Ex: if i have a custom field named "Department" (with value Dept 1, Dept 2) and one more custom field named "Users" (with values User 1, User 2, User 3, User 4).

When i select "Dept 1" in "Department" custom field, then "Users" custom field should display User 1 and User 2

When i select "Dept 2" in "Department" custom field, then "Users" custom field should display User 3 and User 4

saba · Answer

@Milan Chheda [INFOSYSTA] thanks for the reply, I have posted that question about 4 years back. Now I am not working actively as a Jira admin, Per my knowledge, we didn't fix this issue. I think there should be a solution for this now a days (may be via a plugin).

Milan Chheda [INFOSYSTA] · Answer

@saba - Can you share the solution or idea for this question? I have a similar requirement wherein user is selected in custom field 1 .. And based on that selection, the custom field 2, present in linked issues, should show users from departments of custom field 1.

Norman Abramovitz · Answer

I do not think the JIRA's default user picker will work for you unless you can predetermine the departments based upon the where you are in the workflow.  The groups or project roles need to be predefined.

I believe you might be able to use kepler-romininfo user picker though.

https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.usergrouppicker-pro

If your JIRA version is before 6.3 there is a free version.

Script runner might work as well