upgrade from 4.3.4 to 6.3

Question

with current version 4.3.4 , we have external DB setup(sql server).

What precautions should i take and if user logins will change after upgrade?

Rishi

Petr Vaníček_eeclzg · Answer

@Rishi Rawat  What about this solution: https://confluence.atlassian.com/display/JIRAKB/Problems+Installing+JIRA+as+a+Service+on+Windows+64bit

Rishi Rawat1 · Answer

Thanks a lot guys.
I going through this upgrade and setting up 6.3.12 in a new instance.

When i am running the JIRA service, its giving me this error
Windows could not start the Atlassian JIRA on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 1.
I dont wee much info on error log.

Petr Vaníček_eeclzg · Answer

You can follow this documentations:

https://confluence.atlassian.com/display/JIRA/Upgrading+JIRA+Using+a+Rapid+Upgrade+Method

https://confluence.atlassian.com/display/JIRA/Important+Version-Specific+Upgrade+Notes

My recommendation steps (but read documentations carefuly):

* create two new JIRA instances beside older instance (4.4.5 and 6.3) and compare and edit side by side configuration files in old instance with new instance (NOT copy full files!)
* create XML backup in old version -> restore in 4.4.5 -> check integrity checker and error log* if both is OK -> create XML backup in 4.4.5 -> restore in 6.3 -> check integrity checker and error log
* if not then repair it -> if it is now OK continue with A option

* copy attachments from old version and copying to new
* if is all OK without error in Atlassian Support Tools and in Integrity checker then make JIRA outages and repeat steps 2 and 3
* archiving and compress OLD version