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Can I use an Elements Connect field in a ProForma form?

Michael Melville_fwk289

We use Elements Connect to retrieve client details from our billing application's database and find this so convenient for our users when creating issues in JIRA Service Management that it's fairly core to the business process.

It's an Oracle DB connection as the application isn't web based and as such has no API available.

Elements Connect makes this very easy and we have a few of these fields on the create issue screens.

ProForma has so much extra capability we are seriously considering it and just can't see yet how to add an Elements Connect field into a ProForma form.

Any thoughts, hints, or advice?

Thanks in advance,

Cheers,

Michael

Accepted answers

Peter Preston_eb5jie

Hi @Michael Melville and welcome to the Community 👋

ProForma doesn't currently support Elements Connect fields. I'm not able to give you a timeline on it, but it is on the roadmap.

All comments

Peter Preston_eb5jie

Hi @Michael Melville and welcome to the Community 👋

ProForma doesn't currently support Elements Connect fields. I'm not able to give you a timeline on it, but it is on the roadmap.

Nicolas Esteves

Hi @Michael Melville

As previously explained, both apps are not yet compatible I'm afraid...

Hi @Peter Preston

I'm glad to know it's on your roadmap! Feel free to reach our support team if you need anything from Elements, as soon as you start working on that: https://support.elements-apps.com/portal