Update a Custom Field when other Custom Fields are changed

David Harkins

This piece is with regards to a Severity Matrix for our customer raised issues.

The following works fine via a script runner post function

import com.atlassian.jira.component.ComponentAccessor

def cfSelect = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Severity")
def cfConfig = cfSelect.getRelevantConfig(issue)

def ImpactField = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_10222")
def ImpactValue = (String)issue.getCustomFieldValue(ImpactField);

log.info("Priority:" + issue.priority.name )
log.info("Impact:" + ImpactValue )

def SeverityID = '0'

def IssueSeverity = ComponentAccessor.optionsManager.getOptions(cfConfig)?.find {
it.toString() == SeverityID
}

if (ImpactValue == "Company (All)") { 
if (issue.priority.name == "Critical") { SeverityID = '1'}
if (issue.priority.name == "Major") { SeverityID = '2'}
if (issue.priority.name == "Minor") { SeverityID = '3'} 
}

if (ImpactValue == "Department (more than 1)") { 
if (issue.priority.name == "Critical") { SeverityID = '2'}
if (issue.priority.name == "Major") { SeverityID = '2'}
if (issue.priority.name == "Minor") { SeverityID = '3'} 
}

if (ImpactValue == "Individual") { 
if (issue.priority.name == "Critical") { SeverityID = '3'}
if (issue.priority.name == "Major") { SeverityID = '3'}
if (issue.priority.name == "Minor") { SeverityID = '3'} 
}

IssueSeverity = ComponentAccessor.optionsManager.getOptions(cfConfig)?.find {
it.toString() == SeverityID
}
log.info("Severity Set To:" + SeverityID )

issue.setCustomFieldValue(cfSelect, IssueSeverity)

 

This works a treat on issue creation.  This is saved as a file in the script editor within Scriptrunner.

Now we need this to run whenever the Priority or Impact fileds are changed, my first attempt with a ScriptRunner Listner does not seem to work, though it appears to running the file.

Martin Bayer _MoroSystems_ s_r_o__

Hi @David Harkins Issue Events work with IssueEvent object. It is described in script runner docs: https://scriptrunner.adaptavist.com/5.6.8/jira/listeners.html#_custom_listeners

So at least you will need to get instance of an issue with:

def issue = event.issue