nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Change layouts on existing tickets

Alfredo Negrete

Jira, I'm able to adjust the layout of new tickets but the layout is not changed for existing tickets. I've updated the tickets and it doesn't have an impact on the layout as well.

What do I need to do to update the layout on existing tickets? It's working for new tickets but not existing ones.

Accepted answers

All comments

Mohamed Adel

Hi @Alfredo Negrete

I think you update the issue screen scheme for create operation only not for edit/view

please check in the project summary the linked issue screen scheme and updated the linked screen to edit/view operation accordingly to be as same as the create one

Regards,

Mohamed Megahed

Alfredo Negrete

I've tried doing that and it's showing the screen layout correctly as updated. Going to the Screens, Configure Screen, selecting the screen template and it's showing the field layout correctly.

Can you specify the specific steps to get there?

Mohamed Adel

You can go to Project Settings ---> Summary ---> Screens -- > select the screen scheme you like to update then check the associated screen with View/Create/Edit operations and be sure all are updated according to your requirements

something should be like the below and you update the screens

Screen Shot 1443-01-10 at 8.37.29 PM.png

Alfredo Negrete

Yes, that's where I'm going and all of the layouts...Create/Edit/View Issue all show the same layout but the existing records are still updated based on the rearranging of fields.

Alfredo Negrete

All...I went ahead and submitted a ticket with Atlassian and they confirmed that you can rearranged a screen layout fields and they will apply to any ongoing issues. Existing issues will not use the new layout.

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