nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Capacity Tracker 1.1.19 could not be loaded

We received a new License key for our existing Capacity Tracker app and when we attempt to enter the new key, we see This app couldn't be loaded. It has one or more errors that prevent it from being enabled. The license details show a new expiration date of 12/Aug/22. It shows 0 of 13 modules enabled and will not load.

Our Jira version is v8.2.2

Accepted answers

Hi @Randle Bailey

For a question like this, you may want to work with your site admin to contact the vendor directly for help. I believe this is their support page:

https://marketplace.atlassian.com/apps/1218151/capacity-tracker?hosting=server&tab=support

Best regards,
Bill

All comments

Hi @Randle Bailey

For a question like this, you may want to work with your site admin to contact the vendor directly for help. I believe this is their support page:

https://marketplace.atlassian.com/apps/1218151/capacity-tracker?hosting=server&tab=support

Best regards,
Bill

I used the email link provided in the support page and they said it was Atlassian's responsibility to support the license key update.

Capacity Tracker support is looking at our logs.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira

jira-server