nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Having issues with Restricting delete issue permission to Particular project role alone?

Jeya_cr0u1d

Accepted answers

Hana Kučerová

Hi @Jeya ,

I think this kind of warning shows every time you permission scheme is "non-standard". It is recommended, that the team and customers have the Delete Issues permission, but it is not necessary.

Is there any particular reason, why the customers are not allowed to create issues?

All comments

Hana Kučerová

Hi @Jeya ,

I think this kind of warning shows every time you permission scheme is "non-standard". It is recommended, that the team and customers have the Delete Issues permission, but it is not necessary.

Is there any particular reason, why the customers are not allowed to create issues?

Jeya_cr0u1d

We are restricting only delete issue, because if assignee and customers deleted ticket means Administrators don't have control over ticket's.

we want to restrict delete issue permission to set of people alone.

Hana Kučerová

@Jeya In your case the main problem is the missing Create Issues permission for "Service desk customer - portal access" (the first item in the list)

If you add this permission again, the red error message become yellow and you will be able to dismiss the warning...

Jeya_cr0u1d

we want to remove delete issue permission alone for all other groups except "Delete issue-SST" group.
But our Jira giving error, it is not allowing to remove delete issue permission for assignee, customer, Administrators.

Thanks & Regards,

Jeya

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-service-management

jira-service-management-server