Servicedesk Customer Portal Request reordering of columns not saving

Vanessa Becker_vh489c

Hi guys!

I have reordered by Columns in my Requests  (both in My Requests and All) and when I save the columns reflect correctly but when i refresh it changes back to its original state.

Steps:

I clicked on the 3 dots and then moved Requester to the back and clicked on Done.

See below for an indication where I have followed this steps. Please help!

Jack Brickey

I see the same thing. I wouldn’t think that would be by design. You might wish to report to Atlassian Support