No error message by using create issue dialog box

Question

If  I want to create issue by using create issue dialog box I don't get error message such as:

summary: You must specify a summary of the issue.

I only get the pup up:

"Issue undefined - has been successfully created."

How can I get the error message in dialog box?

Tatiana Jancusova · Answer

I am using Chrome Version 32.0.1700.107 m and JIRA v6.1.1

Guy Anela1 · Answer

Hi - One of our users is experiencing this same issue. It appears to occur if the user forgets to complete a required field. Instead of getting the normal red text message stating the field is required, she gets one of the following two messages and the issue is NOT created...

"Issue undefined - [Summary text appears here as a link to nothing] has been successfully created"

"Your issue undefined has been created but is not currently visible"

As I mentioned before, I've only had one user report this thus far and it only occurs when she uses her FireFox (29.0.1) Browser. I had her clear her browser cache/cookies, restart her browser, and she still exhibits this behaviour.

We're running JIRA v6.0.8 and there are no visible errors/messages in the JIRA logs pertaining to this (at least not that I can see).

Any help/information you can provide would be greatly appreciated. Thanks in advance!

Guy Anela1 · Answer

Hi Tatiana - Just curious, does this occur with any browser?