Triggering only certain notifications in Slack

Question

Hi, I am finding that Slack channel with Jira notifications is fairly loud because of all create notifications when we are working in the backlog.

We as a team care about only bug creates and all remaining issue type ticket transitions across the workflow.

Could someone help me with a JQL how to maintain create notifications only for Bug type issues and workflow transitions for all types?

Gintaras Misiunas_eap9t8 · Answer

Hi Daniel, that looks great although my interface is slightly different and there are additional validation that I cannot get through. If I try to select the same channel, it is greyed out and I cannot create a 2nd connection, I could only use this to create a second Slack channel and adjust notifications there.

Daniel Eads · Answer

The interface can be a bit confusing adding a second one - let's go through it!

* Head to the Slack configuration page - you can do this either from the Project Settings, or Jira's global administration menu. In this screenshot, I've done it from the project settings.

* This section above the list of current connections allows me to add a new one. Since I'm in the TEST project's settings (instead of Jira's global administration), TEST is selected as the project and I can't choose another. All I need to do is choose a Slack channel from the dropdown and the Add button appears

* This can be the same channel as you already have a connection to:

I hope that helps clarify! Note that the "User status" section on this screen tells me which user I'm connected to Slack as. That user needs to be in the channel I want to add the subscription to. If you're connected to Slack as a user who's not in a particular private channel, that private channel won't appear in the dropdown list.

Gintaras Misiunas_eap9t8 · Answer

Thanks Daniel for your response, it seems like an awesome solution for the problem I have although it does not seem I am able to establish a second connection from the same project to same Slack channel. Could it be related to limitations in one of the product bundles or my permissions?