I've recently started receiving a server error when trying to accessing the manage apps page for my space. This has persisted for multiple hours now.
Whats the best way to get in touch with tech support to investigate?
Hi Frank,
You can use this link:
https://support.atlassian.com/contact/#/
You may want to try to restart your Jira service and see if you are able to access the managed app page. If you are, I would try to set your Jira to safe mode
https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html
Then enabling your apps one by one to see which could be the issue while monitoring the log output for any errors.
Hope this helps.
Hi Ben,
This issue is actually for our company confluence space. The support link you provided directed me to this question/ticketing system.
It appears now that server is down for our entire confluence site. Here is the error we're seeing now.
This is bricking our operations. Whats the best path forward to expediting this issue?
Site address is https://wayki.corp.goog/
Is there an urgent/priority path to connecting with live tech support on this issue?
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