Back in the days when animals could speak, there used to be a single Jira - imagine that! But if you're getting started with Jira today, there's several tastes and flavours of the tool:
- Jira Software (more info)is built mainly to support software teams plan and track their (mainly agile) development work visually using scrum and kanban boards. The tool comes with several reports and integrates nicely with the technical tools developers use to write and deploy code.
- Jira Service Management (more info)targets support teams, both in IT and in enterprise services. It is designed to manage incoming requests, triage those in a timely and properly manner and stay on top of Service Management goals (SLA's).
- Jira Work Management (more information ) is the latest addition to the suite of Jira products, with a primary goal to offer fast and easy task and project management functionality to business teams (think HR, marketing, sales, legal, ...)
It is obviously a good idea to choose the right Jira version for your team to find the best fit with the way you work. At the same time, it may very well be the case that a feature of one tool is a great fit for the type of work you might be doing in a different tool.
I was wondering what Jira version your team is working in primarily and what feature from another Jira version you would really like to have there too (and why).
